Grievance Redressal Committee

The Grievance Redressal Committee at our institution is dedicated to addressing and resolving complaints and concerns raised by students in a timely, fair and impartial manner. The committee ensures that the voices of students are heard and their issues are resolved in accordance with the institution's policies and ethical standards.

Objectives:

- To provide a platform for students to raise their grievances regarding academic, administrative, or personal matters.

- To ensure that grievances are resolved promptly and efficiently while maintaining confidentiality.

- To create a harmonious and responsive environment that encourages students to express their concerns without fear of retaliation.

Types of Grievances Addressed:

 Academic issues: Discrepancies in assessment, examination-related grievances, attendance, course registration and academic performance.

Non-academic issues: Concerns related to infrastructure, hostel facilities, library services and other campus amenities.

Personal grievances: Issues related to harassment, discrimination, or any form of unfair treatment. 

Grievance Submission:

Students can submit their grievances through the following channels:

Online Portal: Fill out the grievance form available on the student portal.

Offline: Submit a written complaint to the GRC office located in the administrative block.

Grievance Redressal Procedure:

1. Submission: The student submits their grievance via the online or offline mode.

2. Acknowledgment: The GRC acknowledges the receipt of the grievance and provides an initial response.

3. Investigation: The committee investigates the issue, seeking input from relevant parties.

4. Resolution: After careful review, the committee provides an appropriate resolution within a stipulated timeframe.

5. Follow-up: The committee ensures the grievance is satisfactorily resolved and seeks feedback from the complainant.

Timeframe for Resolution:

The GRC aims to resolve grievances within **7 to 10 working days**, depending on the complexity of the issue.

Contact Information:

Email: grievanceredcell@dkasc.ac.in

Office Location: Administrative Office,

We encourage students to use this platform responsibly and ensure that all grievances are genuine and well-documented. The Grievance Redressal Committee is committed to maintaining a positive and productive campus atmosphere by upholding students' rights and well-being.

Other important links:

• Ministry of Social Justice and Empowerment

           • National Commission for Scheduled Castes

• National Commission for Scheduled Tribes

• National Commission for Backward Classes

• National Commission for Minorities

• Minority Affairs, Government of Maharashtra

• Department of Empowerment of Persons with Disabilities (Divyangjan)

• UGC Guidelines for Reservation Policy

• Rajiv Gandhi National Fellowship for SC/ST Candidate

• Maulana Azad National Fellowship for Minority Students

• Ministry of Tribal Affairs

• www.barti.in